Comparison
A Gleap alternative for teams that only want the feedback part
Most comparisons on this site turn on native versus WebView. This one does not. Gleap ships real native SDKs on every platform fedo is aiming at, and several fedo has not reached. The difference is scope, and what that scope costs.
Last checked against Gleap's public pricing and documentation: 3 September 2026.
The short version
- Gleap is a customer-support platform. AI agent, live chat, knowledge base, outbound messaging, bug reporting with session replay — and a feature roadmap as one module inside it.
- fedo is the roadmap module and nothing else. In-app feedback, voting, comments, five statuses. That is the entire product.
- Gleap is the more capable tool, and it is not close. Four shipping mobile SDKs to fedo's one, and a bug report that carries console logs, network logs, and a session replay that fedo does not capture at all.
- The trade is price and surface area. Gleap has no free plan and starts at $49/month for one seat and one project. fedo's Starter is free, and adds no chat widget to your app.
Gleap is a suite; the roadmap is one room in it
Gleap installs in web, iOS, Android, React Native, Expo, or Flutter and gives you a support surface. A user files a report and Gleap captures an annotated screenshot, console log, network log, session replay, and device metadata alongside it. On top of that sit an AI agent, live chat, a knowledge base, team inboxes, workflows, and outbound messaging.
Feature voting and a public roadmap are in there. They are also, by weight, a small part of what you are buying and what you are configuring.
If you want the suite, buy the suite. This page is not an argument that Gleap is bad — it is an argument that a suite is the wrong shape for some teams, and a bad deal for the ones who will only ever open one room in it.
When the suite is the wrong shape
- You do not want live chat in your app. A support widget is a promise to answer. A solo developer who adds one and then does not staff it has made the product worse, not better. fedo has no chat surface, so there is nothing to leave unanswered.
- You only want to know what to build next. The job is a list sorted by votes. Everything else is configuration you will click through once and never open again.
- $49/month is a real decision. For a side project or a pre-revenue app, a $588/year floor before your first user has voted on anything is a different question than it is for a funded team.
- You want to try it tonight. Gleap runs a 14-day trial, not a free tier. When it ends you either pay or you rip the SDK out.
The price floor
Gleap's published pricing, billed annually: Starter $49/month for one seat and one project, Team $149/month for unlimited seats and projects, Pro $299/month, and Enterprise from $999/month. Billed monthly those become $59, $179, $359, and from $1,199. AI usage is billed separately, by tokens and the model you select. There is a 14-day trial and no free plan, and eligible early-stage companies can get 50% off Team or Pro for the first year through Gleap's startup programme.
fedo's Starter tier is free — one app, unlimited users, with a “Powered by fedo” badge shown in the feedback screen. Paid tiers are early access: you email for a price and it is locked at the rate you sign up at.
Per feature, Gleap is arguably the better value. Per feature you will actually use, that depends entirely on whether you wanted a support platform.
Where Gleap is clearly better
This list is longer than the one in fedo's favour, and pretending otherwise would waste your time:
- Platform coverage. Gleap ships native SDKs for iOS, Android, React Native, Expo, and Flutter, plus web, today. fedo has published Android. iOS, Flutter, and React Native are in development.
- What a bug report contains. Gleap attaches an annotated screenshot, console log, network log, session replay, and device metadata. fedo captures the text the user wrote plus whatever properties you attach with
setUserProperty. For debugging, that is not a small gap. - Support tooling. AI agent, live chat, knowledge base, team inboxes, workflows, outbound messaging. fedo has none of it and no plans you should count on.
- Compliance. SOC 2 Type II, HIPAA BAA, SSO, and BYOK on Enterprise. fedo has none of these.
- Maturity. Gleap has customers, a track record, and a support team. fedo is in early access with no public customer list, and its SDK has no offline retry yet.
Where fedo is the better fit
- Free to run indefinitely on one app. No trial clock, no card.
- One job. Feedback, votes, comments, five statuses. The integration is a Gradle line, one
Fedo.initializecall, and theFeedbacksScreen()composable in your own navigation. - No account needed to participate. The SDK creates an anonymous user on first open so people can post and vote immediately, and migrates them if they later sign in. How that works.
- No second product surface. Nothing that looks like a support channel, so nothing that implies a response time you have not committed to.
fedo vs Gleap, side by side
| fedo | Gleap | |
|---|---|---|
| Product shape | In-app feedback, voting, roadmap | Support suite: AI agent, live chat, knowledge base, bug reporting, roadmap |
| Mobile SDKs shipping today | Android | iOS, Android, React Native, Expo, Flutter, plus web |
| Bug report payload | User's text plus properties you attach | Annotated screenshot, console log, network log, session replay, device metadata |
| Live chat and AI agent | No | Yes |
| Knowledge base | No | Yes |
| Free plan | Yes — 1 app, unlimited users, badge shown | No — 14-day trial |
| Entry price | Free | $49/mo billed yearly, $59 monthly — 1 seat, 1 project |
| Unlimited seats and projects | Pro tier, early access pricing | Team, $149/mo billed yearly, $179 monthly |
| AI costs | None — no AI features | Billed separately by tokens and selected model |
| Compliance | None | SOC 2 Type II, HIPAA BAA, SSO, BYOK on Enterprise from $999/mo |
| Maturity | Early access, no public customer list | Established, with customers and a support team |
Gleap details from gleap.io/pricing and docs.gleap.io, checked 3 September 2026. Pricing and features change — verify before you decide.
Which one to pick
Buy Gleap if you want a support channel as well as a roadmap, you need iOS or Flutter now, you want rich bug reports with logs and replays, or you have compliance requirements. It does more, it does it on more platforms, and the price is reasonable for what it is.
Try fedo if the only question you have is what to build next, your app is Android, you want it free while you find out whether users will actually vote, and you would rather not add a support widget you have to staff.
Those are different products aimed at the same moment in a developer's week. Picking the smaller one is a bet that you will not need the rest — and if that bet turns out wrong, Gleap will still be there.
Common questions
Is Gleap better than fedo?
On capability, yes. Gleap ships more platforms, richer bug reports, live chat, an AI agent, a knowledge base, and enterprise compliance. fedo is smaller on purpose: in-app feedback, voting, comments, and five roadmap statuses. The reasons to choose fedo are its free tier, the absence of a support surface you would have to staff, and focus — not a longer feature list.
Does Gleap have a free plan?
No. Gleap runs a 14-day trial. Paid plans start at $49 per month billed yearly, or $59 billed monthly, for one seat and one project. Eligible early-stage companies can get 50% off Team or Pro for the first year through Gleap's startup programme.
Does Gleap support Flutter and React Native?
Yes. Gleap has native SDKs for iOS, Android, React Native, Expo, and Flutter, plus web. fedo has published Android only; iOS, Flutter, and React Native are in development. If you need those platforms today, Gleap covers them and fedo does not.
What does fedo do that Gleap does not?
Run free, indefinitely, on one app. Beyond that the honest answer is not much — fedo is a narrower product. Its argument is that a narrower product is the right one when feature voting is the only job you have.
Free while you find out if it works
Starter costs nothing on one app with unlimited users. If it turns out you needed the whole support suite, you will know within a release — and Gleap is still there.
Other comparisons
- fedo vs Canny — the feedback portal whose mobile path is a WebView.
- fedo vs UserVoice — the enterprise platform that archived its mobile SDKs in 2019.
- All comparisons — the hub, plus tools without a write-up yet.
- In-app feedback beats a feedback portal — the argument underneath all three.