Comparison

A Gleap alternative for teams that only want the feedback part

Most comparisons on this site turn on native versus WebView. Here that is the smaller point. Gleap installs as a native SDK on Android and iOS, the two platforms fedo covers, and on several fedo does not, but the widget it opens is web content in a WebView. The bigger difference is scope, and what that scope costs.

Last checked against Gleap's public pricing: 12 October 2026. Documentation: 16 September 2026.

The short version

Gleap is a suite; the roadmap is one room in it

Gleap installs in web, iOS, Android, React Native, Expo, or Flutter and gives you a support surface. A user files a report and Gleap captures an annotated screenshot, console log, network log, session replay, and device metadata alongside it. On top of that sit an AI agent, live chat, a knowledge base, team inboxes, workflows, and outbound messaging.

Feature voting and a public roadmap are in there. They are also, by weight, a small part of what you are buying and what you are configuring.

If you want the suite, buy the suite. This page is not an argument that Gleap is bad — it is an argument that a suite is the wrong shape for some teams, and a bad deal for the ones who will only ever open one room in it.

When the suite is the wrong shape

The price floor

Gleap's published pricing, billed annually: Free for one seat and one project, Team $149/month for unlimited seats and projects, Pro $299/month, and Enterprise from $999/month. Billed monthly the paid plans become $179, $359, and from $1,199. The AI agent is billed per resolution on top, $0.29 each, with token-based pricing as an alternative. Free covers live chat, in-app bug reporting, in-app surveys and 50 AI conversations a month; the feature roadmap, help center and session replays start on Team, which has a 7-day trial. Eligible early-stage companies can get 50% off Team or Pro for the first year through Gleap's startup programme.

fedo's Starter tier is free — one app, unlimited users, with a “Powered by fedo” badge shown in the feedback screen. Paid tiers are early access: you email for a price and it is locked at the rate you sign up at.

Per feature, Gleap is arguably the better value. Per feature you will actually use, that depends entirely on whether you wanted a support platform.

Where Gleap is clearly better

This list is longer than the one in fedo's favour, and pretending otherwise would waste your time:

Where fedo is the better fit

fedo vs Gleap, side by side

  fedo Gleap
Product shape In-app feedback, voting, roadmap Support suite: AI agent, live chat, knowledge base, bug reporting, roadmap
Mobile SDKs shipping today Android, iOS iOS, Android, React Native, Expo, Flutter, plus web
How the in-app UI is drawn Native: Jetpack Compose and SwiftUI Web content in a WebView (iOS, Android SDK source)
Bug report payload User's text, properties you attach, and automatic device and app properties Annotated screenshot, console log, network log, session replay, device metadata
Live chat and AI agent No Yes
Knowledge base No Yes
Free plan Yes — 1 app, unlimited users, badge shown Yes — 1 seat, 1 project: live chat, bug reports, surveys; no roadmap
Entry price Free Free without the roadmap; roadmap from Team, $149/mo yearly ($179 monthly)
Unlimited seats and projects Pro tier, early access pricing Team, $149/mo billed yearly, $179 monthly
AI costs None — no AI features 50 AI conversations a month on Free; then $0.29 per resolution, or token-based
Compliance None SOC 2 Type II, HIPAA BAA, SSO, BYOK on Enterprise from $999/mo
Maturity Early access, no public customer list Established, with customers and a support team

Gleap pricing from gleap.ai/pricing, checked 12 October 2026; other details from docs.gleap.ai, checked 16 September 2026. Pricing and features change — verify before you decide.

Which one to pick

Buy Gleap if you want a support channel as well as a roadmap, you need Flutter, you want rich bug reports with logs and replays, or you have compliance requirements. It does more, it does it on more platforms, and the price is reasonable for what it is.

Try fedo if the only question you have is what to build next, your app is Android or iOS, you want it free while you find out whether users will actually vote, and you would rather not add a support widget you have to staff.

Those are different products aimed at the same moment in a developer's week. Picking the smaller one is a bet that you will not need the rest — and if that bet turns out wrong, Gleap will still be there.

Common questions

Is Gleap better than fedo?

On capability, yes. Gleap ships more platforms, richer bug reports, live chat, an AI agent, a knowledge base, and enterprise compliance. fedo is smaller on purpose: in-app feedback, voting, comments, and five roadmap statuses. The reasons to choose fedo are its free tier, the absence of a support surface you would have to staff, and focus — not a longer feature list.

Does Gleap have a free plan?

Yes, but not with the roadmap. Gleap's Free plan covers one seat and one project with live chat, in-app bug reporting, in-app surveys and 50 AI conversations a month. Feature requests, votes and the public roadmap start on Team at $149 per month billed yearly, or $179 monthly, with a 7-day trial. Eligible early-stage companies can get 50% off Team or Pro for the first year through Gleap's startup programme.

Does Gleap support Flutter?

Yes. Gleap has native SDKs for iOS, Android, React Native, Expo, and Flutter, plus web. fedo has published Android and iOS and has no Flutter SDK. If you need Flutter, Gleap covers it and fedo does not.

What does fedo do that Gleap does not?

Run feature voting free, indefinitely, on one app; Gleap's free plan stops short of its roadmap. Beyond that the honest answer is not much — fedo is a narrower product. Its argument is that a narrower product is the right one when feature voting is the only job you have.

Free while you find out if it works

Starter costs nothing on one app with unlimited users. If it turns out you needed the whole support suite, you will know within a release — and Gleap is still there.

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